Last updated: 23 July 2026
Pharmacy Weight Loss Galashiels | GPhC No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and protect your information when you use our online pharmacy weight loss clinic.
Pharmacy Weight Loss Galashiels is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Galashiels and across the UK. We act as the Data Controller for all personal information you provide to us.
To provide safe and effective pharmacy services, we may collect the following information:
Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and any other health information necessary to assess your suitability for weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, and website usage information collected automatically when you visit our website.
We use your personal and health data to:
Process your consultation and assess your suitability for weight loss medication. Dispense and deliver approved prescriptions, with a standard delivery time of 1 working day once your order has been reviewed and approved by our pharmacist. Communicate with you about your order, treatment, or any clinical concerns. Maintain accurate medical records as required by pharmacy law and GPhC standards. Fulfil our legal and regulatory obligations as a registered pharmacy.
Our legal basis for processing health data is the provision of healthcare services and compliance with our legal obligations under UK law.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
We use essential cookies necessary for the website to function, as well as analytical cookies to help us understand site usage and improve our services. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
We take the security of your personal and medical data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure. Access to your data is restricted to authorised staff and clinicians only.
We retain your records for a minimum of 8 years in accordance with NHS and GPhC guidance, or longer where required by law.
We do not sell your personal data. We may share your information only where necessary and appropriate:
With prescribing clinicians involved in your care. With regulated delivery services to fulfil your prescription order. With secure payment processors to handle transactions. With IT and software providers who support our systems under strict data processing agreements.
Any third parties we work with are required to handle your data securely and in accordance with UK GDPR. We may also disclose information where required to do so by law or regulatory authority.
Under UK GDPR, you have rights in relation to your personal data. You have the right to access the personal information we hold about you, request corrections if any details are inaccurate, request deletion of your data where there is no lawful reason for us to retain it, and object to or restrict how we process your data in certain circumstances.
You also have the right to data portability and to withdraw consent where we rely on consent as our lawful basis. Please be aware that some requests may be limited by our legal obligations to retain medical records.
If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We are happy to discuss any concerns and will work to resolve them promptly and fairly.
This policy is reviewed regularly and updated as required. We recommend checking this page periodically for any changes.